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Terms of Service

Last updated: 01/01/2026

1. Introduction

Welcome to Mooly. By using our services, you agree to comply with the terms and conditions set forth below. Please read carefully before using.

2. Definitions

  • "Service" "Service" refers to the Mooly AI Bot platform and related features.
  • "User" "User" refers to an individual or organization that registers and uses the Service.
  • "Content" "Content" refers to any data, text, or images uploaded or generated through the Service.

3. Terms of Use

To use the Service, you must:

  • Be 18 years of age or older, or have the consent of a legal guardian.
  • Provide accurate information when registering an account.
  • Keep your login credentials secure.
  • Not use the Service for any illegal purpose.

4. Intellectual Property

All intellectual property rights related to the Service, including software, design, logos, and content created by us, belong to Mooly. You may not copy, distribute, or create derivative works without written permission.

5. Payment and Refunds

Paid service plans are billed according to the selected billing cycle. Refund policy:

  • 100% refund within the first 7 days if the service has not been used.
  • No refund for used credits.
  • Cancellation can be made at any time, effective at the end of the current billing cycle.

6. Limitation of Liability

Mooly is not liable for any indirect, incidental, or consequential damages arising from use of the Service. Our maximum liability is limited to the amount you have paid in the most recent 12 months.

7. Termination

We reserve the right to suspend or terminate your account if a violation of these terms is detected. You may also delete your account at any time through settings.

8. Changes to Terms

We may update these terms from time to time. Important changes will be notified via email or in-app notifications. Continued use of the Service constitutes acceptance of the changes.

9. Contact

If you have questions about these terms, please contact us via email: support@mooly.vn

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© 2026 Mooly. All rights reserved.

Mooly is a product of CÔNG TY TNHH SẢN XUẤT THƯƠNG MẠI DỊCH VỤ TÁO ĐỎ

Business Registration No.: 0317042760 · Issued date: 2021-11-23 · Verify business registration

Address: 442/91/20 Quốc Lộ 1A, Khu Phố 3, Phường An Phú Đông, Quận 12, TP. Hồ Chí Minh, Việt Nam

Email: support@mooly.vn

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